Refund policy

 

Damaged Items

If your item(s) arrive damaged please take photo(s) and email us with a description of the issue within 7 days of receiving the order.

Returns or Exchanges

Due to the logistical and environmental costs of shipping to and from Haida Gwaii we do not accept returns or exchanges.  We will make every effort to communicate with you to answer any and all questions before you place your order so that you may do so in confidence.

Please double-check that your delivery address is accurate and has been entered correctly – if you need to modify the delivery address after check out, email me as soon as possible and we will help make the appropriate edits if the order has not shipped.  If your order is returned to us a re-shipping fee will apply.

info@maryannewettlaufer.com